Our online donation forms are provided on a secure server. All information will be encrypted by your browser and only our secure server will be able to read your information. Information about your credit card is communicated safely and will be kept entirely confidential.
No one will have access to your personal information without your consent. Cityteam will not sell, rent, or trade your personal information to others. In addition, we will not share your personal information with anyone unless you specifically instruct us to do so when you make a donation.
You may submit an anonymous donation to Cityteam via cash or Cashier's Check. When donating online, via credit card or via check, personal information must be collected to issue receipts for tax purposes. When making a donation, you can always request that Cityteam does not use your name when referring to your donation.
Yes. we use leading technologies and business practices to protect your credit card and other personal information. We partner with a third-party credit card processing company, as do many e-philanthropy websites. This partner securely manages all customer data in accordance with consumer data protection laws enacted worldwide, including data handling, storage, and security. A more detailed statement of our security practices is available by clicking on our Security Policy.
In the unlikely event that someone makes fraudulent charges on your credit card, you are protected by federal law. Under the Fair Credit Billing Act, your bank cannot hold you liable for more than $50.00 of fraudulent credit card charges.
Yes. Following your donation, you will receive an email receipt. Please print this receipt and hold it for your taxes. If your donation totals $250.00 or more, Cityteam will mail a receipt to you that satisfies IRS requirements.
Yes. Cityteam is a 501(c)(3) organization which is qualified to receive tax-deductible donations. Although a contribution to a charitable organization is generally deductible by individuals who itemize their deductions, an individual's right to such deduction is subject to a variety of limitations, including the obligation to obtain an acknowledgment regarding contributions of $250 or more from the charitable organization. We recommend that you consult with a tax professional regarding the tax deductibility of any contribution.
Visa and Mastercard for online donations. Check or money order donations may be sent in by mail.
There is no minimun donation amount. Please note that most of our programs operate using US Dollars.
Upon your instruction, we will automatically deduct the amount you choose from your credit card. On the third page of the giving process, you will be prompted for this option.
Simply call us at 1-888-Cityteam.
Yes, you can. For the tribute options available -- in memory of, in honor of, and in recognition of -- the donor is generally eligible for the tax deduction.
Yes, please complete your employer paperwork and forward us anything that requires Cityteam's completion. We will take it from there.
Cityteam's Employer Identification Number (also known as a Tax Identification Number) is 94-1501265.
We welcome your thoughts as we continually strive to improve our site to meet donor needs. Please send email info@Cityteam.org or call us at 1-888-Cityteam.
Some browsers do not support Secure Sockets Layer (SSL) technology, the software that we use to ensure that your personal information is secure during transmission over the Internet. This may create an error preventing transmission of your information to our system, which would cause the request to stall at the credit card page. At this time, we do not have a Web-based alternative. We are sorry for any inconvenience.
Contact us at info@Cityteam.org or call us at 1-888-Cityteam or 408-232-5600 and we will be happy to issue a refund to your credit card.
Our site is best viewed browser versions 4x or newer. If you are receiving errors, you may want to go to the web site of your browser manufacturer and download their latest browser versions. If errors in viewing our site persist, contact our web developer at webmaster@Cityteam.org.